Terms of Service

Last updated: 7/16/2025

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the services provided by Agostini Buyers Agents ("us", "we", or "our"). These terms govern your use of our buyer's agent services in New South Wales, Australia.

1. Acceptance of Terms

By engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations of New South Wales and Australia. If you do not agree with any part of these terms, you may not use our services.

2. Services Provided

Agostini Buyers Agents provides professional buyer's agent services including but not limited to:

  • Property search and evaluation services
  • Market analysis and investment advice
  • Auction bidding services
  • Negotiation services on behalf of clients
  • Due diligence assistance
  • Property inspection coordination

3. Client Obligations

As our client, you agree to:

  • Provide accurate and complete information about your property requirements and financial capacity
  • Pay all fees and charges as outlined in our service agreement
  • Comply with all applicable laws and regulations
  • Act in good faith throughout the engagement
  • Provide timely responses to our communications and requests

4. Fees and Payment

Our fees are outlined in individual service agreements and may include:

  • Fixed fees for specific services
  • Percentage-based fees calculated on property purchase price
  • Hourly rates for consultation services
  • Reimbursement of reasonable expenses incurred on your behalf

Payment terms will be specified in your service agreement. Late payment may incur additional charges as permitted by law.

5. Professional Standards

We are committed to maintaining the highest professional standards in accordance with:

  • Real Estate and Business Agents Act 1978 (NSW)
  • Property and Stock Agents Act 2002 (NSW)
  • Australian Consumer Law
  • Competition and Consumer Act 2010 (Commonwealth)

6. Confidentiality

We maintain strict confidentiality regarding all client information and will not disclose your personal or financial information to third parties without your consent, except as required by law or necessary to provide our services.

7. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the fees paid for our services. We are not liable for:

  • Market fluctuations or changes in property values
  • Third-party actions or omissions
  • Consequential or indirect losses
  • Loss of opportunity or profit

Nothing in these terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which you may have under the Competition and Consumer Act 2010 or any similar state or territory legislation and which cannot be excluded, restricted or modified.

8. Termination

Either party may terminate our service agreement with written notice as specified in the individual service agreement. Upon termination:

  • You remain liable for fees incurred up to the termination date
  • We will provide a final account of services rendered
  • Confidentiality obligations continue indefinitely

9. Dispute Resolution

Any disputes arising from our services will be resolved through:

  1. Direct negotiation between the parties
  2. Mediation through an agreed mediator
  3. If necessary, arbitration or court proceedings in New South Wales

10. Insurance

We maintain professional indemnity insurance and public liability insurance as required by NSW law and industry standards.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any legal proceedings will be conducted in the courts of New South Wales.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Commonwealth).

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

These Terms of Service are designed to comply with Australian and New South Wales law. For specific legal advice, please consult with a qualified legal professional.